Regional Manager- Texas Region
Humble, TX Humble, TX Full-time Full-time $85,000 - $95,000 a year $85,000 - $95,000 a year Join a Global Leader in Aviation Security! Medical, dental & vision insurance available! 401K with company matching! Paid vacation & holidays! ACTS-Aviation Security Inc.
has an immediate opening for a Regional Texas Manager.
Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market.
ACTS-Aviation Security, Inc.
is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening.
With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage.
As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation.
ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement - the ideal place to build a career in aviation security.
Reporting to the VP of Operations, the Regional Manager is fully accountable for the performance of their locations.
This includes driving best-in-class security, safety and compliance, delivering on operational metrics, developing and growing customer relationships and exceeding financial targets.
This position will suit a leader who thrives on responsibility and accountability, has a track-record of developing high-performing teams and naturally instills a rigorous security and safety culture in their people.
The ideal candidate will be energized by overcoming challenges and delivering sustainable results, and motivated by the opportunity to contribute to long-term development and growth of the company.
Essential Duties and
Responsibilities:
Accountable for P&L performance of all units within their region, ensuring that EBITDA meets Budget expectations.
Defines staffing schedule, manages labor hours to that schedule, works with HR to ensure that the schedule is fully staffed and manages to overtime targets.
Drives year over year productivity improvement in their region.
Ensures effective working relationship with local union and minimizes employee relation issues Implements the ACTS-Aviation Security safety program across all units, meeting SQOR targets and delivering year over year improvement in safety performance Ensures all internal security auditing functions taking place effectively (SCOR program, video review, quarterly business audits) and that ACTS-Aviation Security Compliance audits acted upon (watchdog video reviews, physical audits) Captures all potential revenue opportunities across the existing customer base (e.
g.
, capturing of overtime hours) Oversees and continually develops security units (each includes at least one Security Operations Manager/Supervisor and a complement of unionized Security Agents); Develops and maintains strong relationships with the airline, catering company and airport staff, union representatives, and Expands our operations in multiple airports through your sales and relationship building skills.
Works with Regional HR Manager to recruit, hire and retain highest quality subordinate managers and security Agents.
Monitors training and ensure that all Managers/Supervisors and Agents are up-to-date in their training Coordinates annual training programs Reviews and analyzes daily reports addressing performance gaps to Budget Disciplines Managers/Supervisors as necessary Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
Provides coaching, development and performance reviews to subordinate Supervisors and Managers.
Ensures and maintains all security related records as indicated by the local Airline Customers, TSA, and other Governmental.
First point of contact in addressing compliance issues raised by customers or TSA, preparing incident reports that ensure problems addressed and allow for effective defense of any penalties.
Ensures that all Government, Customer, Airlines, and local requirements are met.
Reports all daily, weekly, monthly activities to the appropriate member of management.
Conducts and ensures that all training and orientation are provided to employees.
Performs all other duties as assigned by ACTS-Aviation Security Senior and Corporate management.
Education:
Bachelor's degree in business or related field Work
Experience:
w Strong operational management experience (5-10 years), preferably in security, to include:
o at least 5 years of at the management level or equivalent; o experience managing in a union environment; o P&L experience o operational experience building/growing a business or service line.
w Preferred, but not required:
o Federal security experience, i.
e.
FAA or TSA.
o experience in the airline/airport industry.
o security experience, i.
e.
law enforcement, military police, corporate security, etc.
Job Skills:
w Excellent leadership and presentation skills.
w Strong PC computer skills, including Word, Excel, Outlook, and familiarity with the Internet.
w Business acumen Communication Skills:
w Strong customer management and communication skills w Strong oral and written communication skills w Ability to communicate internally and externally with disparate groups.
Certificates, Licenses and Registrations:
w Employee must have a confirmed 10-year background check (10 year listed; 5 year verified employment history verification or FBI fingerprint check for SIDA applicant purposes).
Travel:
w Schedule flexibility ability to travel 25% of the time.
Environmental Requirements:
w Most work performed in office environment.
Demonstrated Values to be Successful in the Position Employees at ACTS are expected to live our Values of Trust, Teamwork, Professionalism and H.
E.
A.
R.
T.
to ensure that ACTS delivers on its Mission to be the most trusted security partner.
To demonstrate these Values, we expect to observe the following from everyone:
Trust - Earning and retaining that trust means demonstrating to all stakeholders, through actions and behaviors, that ACTS team members have the capability and character to be trusted personally and professionally, as individuals and as an organization.
Teamwork - We judge ourselves on the success of all ACTS, the performance of our operational or functional teams and our shared success with customers.
Professionalism - Every ACTS employee is a security professional, expected to show a commitment to professionalism in our field, continue to learn and develop and recognize the skills and experiences of others.
H.
E.
A.
R.
T.
- Demonstrate that ACTS is a service provider that succeeds entirely on the strength of its people, their relationships, respectful communications and how effectively we work together and with others.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c Job Type:
Full-time Pay:
$85,000.
00 - $95,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Night shift Weekends as needed Ability to commute/relocate:
Humble, TX 77338:
Reliably commute or planning to relocate before starting work (Required) Education:
Bachelor's (Required)
Experience:
Operations management:
5 years (Required) Aviation:
5 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
has an immediate opening for a Regional Texas Manager.
Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market.
ACTS-Aviation Security, Inc.
is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening.
With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage.
As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation.
ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement - the ideal place to build a career in aviation security.
Reporting to the VP of Operations, the Regional Manager is fully accountable for the performance of their locations.
This includes driving best-in-class security, safety and compliance, delivering on operational metrics, developing and growing customer relationships and exceeding financial targets.
This position will suit a leader who thrives on responsibility and accountability, has a track-record of developing high-performing teams and naturally instills a rigorous security and safety culture in their people.
The ideal candidate will be energized by overcoming challenges and delivering sustainable results, and motivated by the opportunity to contribute to long-term development and growth of the company.
Essential Duties and
Responsibilities:
Accountable for P&L performance of all units within their region, ensuring that EBITDA meets Budget expectations.
Defines staffing schedule, manages labor hours to that schedule, works with HR to ensure that the schedule is fully staffed and manages to overtime targets.
Drives year over year productivity improvement in their region.
Ensures effective working relationship with local union and minimizes employee relation issues Implements the ACTS-Aviation Security safety program across all units, meeting SQOR targets and delivering year over year improvement in safety performance Ensures all internal security auditing functions taking place effectively (SCOR program, video review, quarterly business audits) and that ACTS-Aviation Security Compliance audits acted upon (watchdog video reviews, physical audits) Captures all potential revenue opportunities across the existing customer base (e.
g.
, capturing of overtime hours) Oversees and continually develops security units (each includes at least one Security Operations Manager/Supervisor and a complement of unionized Security Agents); Develops and maintains strong relationships with the airline, catering company and airport staff, union representatives, and Expands our operations in multiple airports through your sales and relationship building skills.
Works with Regional HR Manager to recruit, hire and retain highest quality subordinate managers and security Agents.
Monitors training and ensure that all Managers/Supervisors and Agents are up-to-date in their training Coordinates annual training programs Reviews and analyzes daily reports addressing performance gaps to Budget Disciplines Managers/Supervisors as necessary Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
Provides coaching, development and performance reviews to subordinate Supervisors and Managers.
Ensures and maintains all security related records as indicated by the local Airline Customers, TSA, and other Governmental.
First point of contact in addressing compliance issues raised by customers or TSA, preparing incident reports that ensure problems addressed and allow for effective defense of any penalties.
Ensures that all Government, Customer, Airlines, and local requirements are met.
Reports all daily, weekly, monthly activities to the appropriate member of management.
Conducts and ensures that all training and orientation are provided to employees.
Performs all other duties as assigned by ACTS-Aviation Security Senior and Corporate management.
Education:
Bachelor's degree in business or related field Work
Experience:
w Strong operational management experience (5-10 years), preferably in security, to include:
o at least 5 years of at the management level or equivalent; o experience managing in a union environment; o P&L experience o operational experience building/growing a business or service line.
w Preferred, but not required:
o Federal security experience, i.
e.
FAA or TSA.
o experience in the airline/airport industry.
o security experience, i.
e.
law enforcement, military police, corporate security, etc.
Job Skills:
w Excellent leadership and presentation skills.
w Strong PC computer skills, including Word, Excel, Outlook, and familiarity with the Internet.
w Business acumen Communication Skills:
w Strong customer management and communication skills w Strong oral and written communication skills w Ability to communicate internally and externally with disparate groups.
Certificates, Licenses and Registrations:
w Employee must have a confirmed 10-year background check (10 year listed; 5 year verified employment history verification or FBI fingerprint check for SIDA applicant purposes).
Travel:
w Schedule flexibility ability to travel 25% of the time.
Environmental Requirements:
w Most work performed in office environment.
Demonstrated Values to be Successful in the Position Employees at ACTS are expected to live our Values of Trust, Teamwork, Professionalism and H.
E.
A.
R.
T.
to ensure that ACTS delivers on its Mission to be the most trusted security partner.
To demonstrate these Values, we expect to observe the following from everyone:
Trust - Earning and retaining that trust means demonstrating to all stakeholders, through actions and behaviors, that ACTS team members have the capability and character to be trusted personally and professionally, as individuals and as an organization.
Teamwork - We judge ourselves on the success of all ACTS, the performance of our operational or functional teams and our shared success with customers.
Professionalism - Every ACTS employee is a security professional, expected to show a commitment to professionalism in our field, continue to learn and develop and recognize the skills and experiences of others.
H.
E.
A.
R.
T.
- Demonstrate that ACTS is a service provider that succeeds entirely on the strength of its people, their relationships, respectful communications and how effectively we work together and with others.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c Job Type:
Full-time Pay:
$85,000.
00 - $95,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Night shift Weekends as needed Ability to commute/relocate:
Humble, TX 77338:
Reliably commute or planning to relocate before starting work (Required) Education:
Bachelor's (Required)
Experience:
Operations management:
5 years (Required) Aviation:
5 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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