Customer Service Manager
GVH Distribution GVH Distribution Humble, TX Humble, TX Full-time Full-time $55,000 - $70,000 a year $55,000 - $70,000 a year 2 days ago 2 days ago 2 days ago Join the GVH Distribution family! We take pride in providing exceptional customer service to our customers and strive to create an exemplary culture and family oriented workplace environment.
We are looking for the right person to lead our customer service team as a Customer Service Manager.
If you are a go getter who loves to provide solutions, add value, build and maintain strong relationships with our customers and team members, while maintaining work-life balance, then GVH is the company for you! The salary range for the Customer Service Manager position is $55,000-$70,000 per year, dependent on experience and knowledge base.
Performance bonus opportunities are also available.
Responsibilities (include but not limited to):
Overseeing Customer Service Team of Administrative Assistants and holding weekly meetings Managing overall customer service success with our team and customers Managing inbound calls and handling customer questions Managing buying group relationships as it relates to business opportunities for all branches Collaborating and working with Special Projects and Procurement teams as needed Qualifications and skills College degree preferred but not required Work experience with data analytics preferred Extremely proficient in Office Suite (particularly Excel) Ability to quickly learn new skills Ability to train team members Highly Organized 18 years or older Valid driver's License Benefits Laptop Cell phone 401K matching Medical Insurance Dental Insurance Vision Insurance Life Insurance Company Profit Sharing Job Type:
Full-time Pay:
$55,000.
00 - $70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Application Question(s):
What makes you the right person for this position? What is your desired salary? Education:
Bachelor's (Preferred)
Experience:
customer service management:
2 years (Required) Microsoft Office proficiency:
2 years (Required) Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for the right person to lead our customer service team as a Customer Service Manager.
If you are a go getter who loves to provide solutions, add value, build and maintain strong relationships with our customers and team members, while maintaining work-life balance, then GVH is the company for you! The salary range for the Customer Service Manager position is $55,000-$70,000 per year, dependent on experience and knowledge base.
Performance bonus opportunities are also available.
Responsibilities (include but not limited to):
Overseeing Customer Service Team of Administrative Assistants and holding weekly meetings Managing overall customer service success with our team and customers Managing inbound calls and handling customer questions Managing buying group relationships as it relates to business opportunities for all branches Collaborating and working with Special Projects and Procurement teams as needed Qualifications and skills College degree preferred but not required Work experience with data analytics preferred Extremely proficient in Office Suite (particularly Excel) Ability to quickly learn new skills Ability to train team members Highly Organized 18 years or older Valid driver's License Benefits Laptop Cell phone 401K matching Medical Insurance Dental Insurance Vision Insurance Life Insurance Company Profit Sharing Job Type:
Full-time Pay:
$55,000.
00 - $70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Application Question(s):
What makes you the right person for this position? What is your desired salary? Education:
Bachelor's (Preferred)
Experience:
customer service management:
2 years (Required) Microsoft Office proficiency:
2 years (Required) Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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